Membership Levels

Each tier includes dedicated service hours you can apply toward concierge requests, vendor oversight, and personal touches. Additional hours are available as needed.

Inspection and photo reports are delivered within 24 hours, often the same day.

JOIN SLIP 18

Silver

Routine inspections with photo proof
Scheduled interior and exterior checks with time-stamped photos so you can travel without worry.
Bonded key custody
Trusted access for approved vendors and secure entry when issues arise. Privacy and control come first.
Essential concierge support
Arrival prep and simple errands handled by your steward so the home feels cared for between visits.
On-call response
Clear, published response standards if something needs attention while you are away.

Best for seasonal owners who visit a handful of times per year and want professional oversight between stays.

Gold

Weekly checks that keep everything smooth
Proactive eyes on the property with quick follow-ups after service visits or alerts.
Guest-ready arrival
Linens refreshed, fridge and bar stocked, small touches staged so every stay begins perfectly.
Vendor oversight without the back-and-forth
We coordinate access and quality checks so repairs and deliveries finish right the first time.
Dockside readiness
Basic systems checks so weekend water time stays effortless.
Priority scheduling
Faster booking windows for errands and visit add-ons during busy periods.

Ideal for families and hosts who come often, bring guests, and want most logistics off their plate.

Black

Proactive monitoring with flexible extra visits
Scheduled weekly inspections plus additional visits as needed after vendor work, weather, or system alerts.
Comprehensive readiness across home, vehicles, and boats
From stocking and staging to vehicle and dock checks, your estate stays turn-key even when unoccupied.
Dedicated on-site oversight for projects
We are present while vendors work, documenting progress and ensuring accountability.
Priority emergency response included
After-hours call-out fee waived; time on site billed at hourly rate.
Lifestyle concierge for last-minute requests
Discreet, white-glove support for personal touches and time-sensitive needs.

Designed for estate owners who expect a flawless standard at all times with one accountable steward team.

Details, response standards, and full terms are provided at sign-up. Slip 18 remains vendor neutral and provides photo-verified reporting for every visit.

What can concierge credits do for you?

Category	Popular task	Typical credits	Result

Arrival prep	Stock fridge with your preferred groceries	4 – 6	Walk into a home that feels lived-in, not vacant
	Fresh linens and full towel refresh	2 – 3	Guests and family enjoy hotel-level comfort
	Set thermostat, lights, and music for arrival	4 – 6	Immediate “welcome home” ambiance
	Stock coolers with drinks and ice before lake day	4	Arrive ready to launch without last-minute stops
Comfort & Convenience	Forward or unpack delivered packages	1 – 2	No missed deliveries or porch clutter
	Coordinate private chef, catering, or restaurant delivery	2	Entertain without the planning headache
	Car washed and fueled before you land	3 – 4	Drive straight to the lake or dinner
	Errands like pharmacy pickup, propane exchange, or stocking basics	3 – 4	Essentials in place so you can relax
Lifestyle Errands	Wine or specialty liquor pickup	1	Favorite labels waiting in your cellar
	Reservation confirmation	1 – 2	Last-minute plans handled seamlessly
	Meet cleaning crew, handyman, or vendor at your home	2	Work completed while you’re away, no need to be on-site
Home Touch-Ups	Replace air filters or lightbulbs	1	Better air quality and no surprises during inspections
	Patio furniture setup and umbrella check	1	Outdoor spaces ready for morning coffee
	Quick wipe-down of counters, patio, and entry	2	Walk into a fresh, ready-to-use home
Peace-of-Mind	Key hand-off to family, guests, or vendors	1	Secure access without mailing keys
	Post-storm photo report	1	Immediate damage check while you relax
	Trash and recycle curb service	1	City fines avoided and critters deterred
	Mail pickup, rotate lights, and water plants	3 – 4	Keeps your home looking lived-in while you’re away

*Numbers are averages. We only deduct the exact time required.

Why credits matter

Cost control: Pay for precisely what you use, not an inflated flat fee.

Flexibility: Shift credits between tasks each month so the plan adapts to your schedule.

Priority handling: Credit requests jump to the front of the queue ahead of ad-hoc billable work.

Ready to customize your monthly credits? Just tell your client liaison what “perfect arrival” looks like and we will make it happen.

Credits convert to steward hours; unused credits expire at the end of each month. Emergency call-outs subject to availability. Full terms provided at sign-up.