Slip 18 Home Concierge

Membership Levels

Slip 18 is the trusted steward of your second home. Quietly inspecting, securing and preparing every space, vehicle and watercraft, so that everything is flawless the moment you return.

JOIN SLIP 18

Silver

  • Twice-monthly eyes on your home

    Two thorough interior and exterior inspections every month catch problems early and keep insurers happy.

  • Condition reports via phone

    Photo-backed checklists document everything from HVAC settings to pool chemistry, giving you peace of mind wherever you are.

  • On-call response at predictable cost

    Emergency dispatch is always available at a flat $195 call-out plus $95 per hour, so surprises never become budget shocks.

Best for owners who visit often or have third-party vendors already in place but still want professional oversight between stays.

Gold

  • Four inspections each month

    Two thorough interior and exterior inspections every month catch problems early and keep insurers happy.

  • Eight concierge credits

    Use credits for grocery stocking, package forwarding, or “lights-on, fridge-full” arrival prep—all handled by a dedicated client liaison.

  • Two vendor management hours

    We meet repair techs, oversee deliveries, and verify work quality so you never have to coordinate from afar.

  • Lite boat readiness

    One quick systems check keeps batteries charged and lines secure, perfect for occassional lake outings.

  • All other Silver tier benefits

Ideal for owners who want most tasks off their plat yet appreciate a-la-carte flexibility.

Black

  • Eight inspections per month

    A trained specialist on site every week and after major storms ensures issues are solved before you even hear about them.

  • Twenty-four concierge credits

    From stocking local artisan groceries to arranging private chefs, your credits cover lifestyle touches that turn a second house into a resort.

  • Four vendor management hours

    Renovations, warranty repairs, or landscaping projects are coordinated end-to-end, with progress photos and real-time updates.

  • Comprehensive boat readiness

    Fuel, fluids, safety gear, and detailing handled automatically so you can launch minutes after arrival.

  • Emergency call-outs included

    The flat fee is waived - urgent visits are never an extra charge. You get priority response, day or night.

  • All other Silver and Gold tier benefits

Designed for absentee owners who expect seamless, hotel-level experience without lifting a finger.

Credits convert to steward hours; unused credits roll forward one month. Emergency call-outs subject to availability. Full terms provided at sign-up.

What can concierge credits do for you?

CategoryPopular taskTypical creditsResult
Arrival prepStock fridge with your preferred groceries4 – 6Walk into a home that feels lived-in, not vacant
Fresh linens and full towel refresh2 – 3Guests and family enjoy hotel-level comfort
Set thermostat, lights, and music for arrival4 – 6Immediate “welcome home” ambiance
Comfort & ConvenienceForward or unpack delivered packages1 – 2No missed deliveries or porch clutter
Coordinate private chef or catering drop-off2Entertain without the planning headache
Car washed and fueled before you land3 – 4Drive straight to the lake or dinner
Lifestyle ErrandsWine or specialty liquor pickup1Favorite labels waiting in your cellar
Dog-walking or pet-sitting check-in1 – 2Furry friends cared for when plans change
Event ticket pick-up or reservation confirmation1 – 2Last-minute plans handled seamlessly
Home Touch-UpsReplace air filters or lightbulbs1Better air quality and no surprises during inspections
Patio furniture setup and umbrella check1Outdoor spaces ready for morning coffee
Peace-of-MindKey hand-off to family, guests, or vendors1Secure access without mailing keys
Post-storm photo report1Immediate damage check while you relax
Trash and recycle curb service1City fines avoided and critters deterred

*Numbers are averages. We only deduct the exact time required.

Why credits matter

Cost control: Pay for precisely what you use, not an inflated flat fee.

Flexibility: Shift credits between tasks each month so the plan adapts to your schedule.

Priority handling: Credit requests jump to the front of the queue ahead of ad-hoc billable work.

Ready to customize your monthly credits? Just tell your client liaison what “perfect arrival” looks like and we will make it happen.

Credits convert to steward hours; unused credits roll forward one month. Emergency call-outs subject to availability. Full terms provided at sign-up.